Privacy Policy
1. Introduction
OfferSignal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform at offersignal.ai and app.offersignal.ai.
2. Information We Collect
We collect information you provide directly including your name, email address, brokerage information, and offer data you enter into the platform. We also collect usage data such as login times, features used, and reports generated.
3. How We Use Your Information
We use your information to:
- Provide and improve the OfferSignal platform
- Generate offer analysis and PDF reports
- Manage your account and subscription
- Send account-related communications
- Comply with legal obligations
4. Data Storage & Security
Your data is stored securely using Supabase with row-level security. Each user's data is private to their account and inaccessible to other users. We use industry-standard encryption for data in transit and at rest.
5. Data Sharing
We do not sell, rent, or share your personal information or offer data with third parties. We may share data with service providers necessary to operate the platform including Supabase, Stripe, and Vercel, solely for the purpose of delivering our service.
6. Offer Data
All offer data you enter into OfferSignal is private to your account. We do not access, analyze, or share your clients' offer information for any purpose other than generating your requested analysis.
7. Cookies
We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.
8. Data Retention
We retain your account data for as long as your account is active. Offer history retention varies by plan. You may request deletion of your data at any time by contacting us at support@offersignal.ai.
9. Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights contact us at support@offersignal.ai.
10. Children's Privacy
OfferSignal is not intended for users under the age of 18. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the platform.
12. Contact Us
For privacy-related questions or requests: OfferSignal — support@offersignal.ai